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For members

Your care, coordinated.

From finding a primary-care doctor to navigating specialist referrals — BestCare's care coordination team is on your side, in your language, in your neighborhood.

What being a member means

More than a card in your wallet — real coordination.

a

Find a primary-care doctor

Search 220+ providers across LA, OC, and Riverside — by language, specialty, and neighborhood. Same-day and next-day appointments common.

b

Specialist referrals, handled

Your PCP's office sends the referral. Our care team confirms it lands, schedules the visit, and follows up — you don't manage the paperwork.

c

Benefits & eligibility, clearly

See what's covered before you go. Check copays, prior-auth status, and active referrals from your member portal at any time.

d

Care coordination support

For members managing chronic conditions, our nurse care managers are a phone call away — in English, Spanish, Korean, or with translation support.

e

Digital ID card

Your BestCare ID card lives in the member portal. Show it from your phone at the front desk — no more searching the glove compartment.

f

Claims clarity

EOBs explained in plain language, with line-item copay breakdowns. Questions? Our member services team responds within one business day.

Frequently asked

Questions members ask, answered straight.