Claims support
Real people, real claim resolution.
Submit electronically, track in the portal, and call a real human when something gets stuck. Our claims team works alongside your billing staff to get clean claims paid and denials worked quickly.
Claims FAQ
- How fast do claims get paid?
Clean electronic claims are typically adjudicated within 14–21 days for capitated lines and within plan-specific timelines for FFS.
- Where do I submit?
EDI through the BestCare IPA portal or via your clearinghouse using payer ID 95378.
- Who do I call about a denial?
Reach the claims team Monday–Friday, 8:00–17:00 PT at (626) 555-0142 or email claims@bestcareipa.com.